SimplePractice Reviews

Here are the top 10 alternatives to SimplePractice.com:

1. Tebra (previously Kareo + PatientPop)
2. TherapyNotes
3. Epic
4. Spruce Health
5. Practice Better
6. CarePaths EHR and Measurement Based Care
7. TheraNest
8. Luma Health
9. Healthie
10. Zyla Health

These platforms offer various features for health and wellness practitioners, including HIPAA-compliance, customer support, customization options, and usability. They cater to a range of needs from billing clients, processing insurance claims, storing patient information, scheduling appointments, to communicating with clients. It is advisable to explore trial versions and consult reviews to determine the best fit for one's practice.

The return policy for SimplePractice, as outlined in their Default Practice Policies Document, states that clients are responsible for the full fee if a cancellation is made less than 24 hours in advance. The standard session time is 50 minutes, but this can be adjusted with prior discussion with the therapist. For any checks returned for special handling, a service charge of $10.00 will be applied. It is important to note that these policies may be specific to individual practices using SimplePractice's platform, and clients should verify the details with their respective service providers.

For refunds, the process is addressed in the SimplePractice Support community, where questions regarding different refund amounts and how to handle them are discussed. The platform provides a way to process refunds that differ from the amount billed to the client's card, especially in cases where there has been an overcharge or a discrepancy in the amount charged.

In terms of electronic communication, confidentiality cannot be guaranteed, and it is advised that email or text messaging should not be used to discuss therapeutic content or request assistance for emergencies. Services provided by electronic means, including telephone and internet, are considered telemedicine by the State of California.

Clients and therapists using SimplePractice should ensure they are familiar with these policies and discuss any questions or concerns directly with each other to avoid misunderstandings and ensure clear communication regarding practice policies.

To open an account on SimplePractice.com, follow these steps:

1. Visit the SimplePractice website and locate the Getting Started page.
2. Watch the introductory video titled 'Getting started in 15 minutes or less' to familiarize with the platform.
3. Scroll down to access resources on setting up the Client Portal, intakes, forms, and templates.
4. Review the calendar and scheduling section to understand how to manage appointments.
5. Learn about notes and documentation for adding diagnoses and treatment plans.
6. Set up client billing and understand how to process online payments.
7. If applicable, familiarize with insurance billing for clients.
8. For group practices, learn how to add and manage team members and their access levels.
9. Explore the marketing section to set up a professional website and update public information settings.
10. Determine the subscription plan that fits the needs of the practice.
11. Utilize the Support community and Q&A sessions for any additional questions during the setup process.

Remember, it is crucial to ensure that all consent document templates reflect the legal requirements of the state and the way the practice is run. For any specific questions, consulting the regulatory body is recommended. The platform offers a variety of features such as Telehealth, Online Payments, and Online Appointment Requests that can be configured during the account setup. The Account Settings section provides detailed instructions on utilizing these features effectively.

For clinicians in a group practice, there is a dedicated video series that covers navigating SimplePractice, sending intake forms, scheduling appointments, writing documentation, and basics of billing. This resource is specifically designed to assist clinicians in a group setting to set up their accounts correctly.

The process is designed to be straightforward and user-friendly, with a wealth of resources available to guide new users through each step of setting up their practice on SimplePractice.